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Accenture: Unlocking Digital Value for Business and Society in South Africa

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Our analysis has focused on a specific set of South African industries and a narrow set of indicators (jobs, carbon emissions, lives saved and consumer benefits). These indicators serve as a proxy to begin quantifying the value to society from digital transformation, but they also lay the foundations for a new platform for public-private sector dialogue. Our study reveals that over 51 percent or R2.9 trillion of value can be created for society through digitalisation within key industry sectors and government services. When viewed together with the value created for industry, an interesting picture begins to emerge: market forces and social forces work together to drive those initiatives that show high value potential for industry as well as high contribution to societal value. These initiatives require little intervention by government or regulators to realise their potential. However, initiatives that deliver high value to society but relatively little value to industry may need to be catalysed by carefully crafted incentives or approaches. COMBINING VALUE TO INDUSTRY WITH VALUE TO SOCIETY CASE IN POINT An example from a WEF and Accenture Digital Transformation of Industries paper 7 further illustrates this point: The installation of telematics equipment in cars is not mandatory in most countries but if stakeholders from industry and government can agree on an approach that bundles telematics solutions at the point of sale, it could not only help drive uptake of new usage-based insurance models, but reduce accidents, save lives and lower costs for consumers. In parts of the world where road fatalities are particularly high, such as South Africa, the impact can be significant. 12

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