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Accenture: Unlocking Digital Value for Business and Society in South Africa

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Issue link: https://hub.emsdigital.co.za/i/1079763

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BU S I N ES S LE AD ER S G O V E R N M E NT L E AD E RS How can digital initiatives that benefit our business be amplified for social benefit? Are we able to effectively measure and track the impact of our digital initiatives on the socio-economic fabric of South Africa? Could digital initiatives also provide leverage for a useful partnership or help us achieve incentives that would add value to, or help grow our business? How might we incubate and nurture digital initiatives that could deliver high levels of value to society and to our business in the future? How might we align our Corporate Social Responsibility activities to our corporate strategy through digital initiatives? What specific policies or incentives could we put in place to drive digital transformation that creates higher socio-economic value? How might we use industry-led digital initiatives to address specific policy objectives and citizen service targets? How might we use digital technologies to improve the way government and associated departments function while creating greater transparency for all citizens? How might we create opportunities to share experiences and learnings between industry and govern- ment agencies to accelerate digital transformation? It is clear that the value to society will not always be realised automatically; considerable work may be required to maximise the potential of some digital technologies. This will require collaboration between multiple stakeholders. In some instances, public-private partnerships may prove useful. In others, specific incentives or policy changes by government can help align multiple partners to produce a positive outcome for South African society at large. By working together to drive digital transformation now, both government and business leaders can better prepare to participate in the next era of digitalisation. To drive value for society and industry, business and government leaders need to consider key questions about the value of digitalisation (Figure 4). Figure 4: Key questions about the value of digitalisation 14

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