PUBLIC-PRIVATE
PARTNERSHIPS
• Government organisations, industry bodies and
business need to collaborate to unlock the value
from digital transformation.
• Government needs to partner with industry
bodies and business to leverage their skills and
expertise. Industry and business participants, in
turn, need to pass on the benefits of digital to
society to unlock value for all stakeholders.
REGULATION
AND POLICY
• While framing new regulations and policies,
embrace a digital-first mindset, encouraging
and incentivising the adoption of digital
technologies.
• A collaborative approach must be adopted,
involving companies and consumers in the
processes of policymaking.
PHYSICAL
& DIGITAL
INFRASTRUCTURE
• Ubiquitous and unified access to physical
connectivity (ports, roads, airports, etc.) and
mobile connectivity (e.g., 4G, 5G) is imperative.
• Develop interoperable systems that enable
seamless interaction for all participants,
eliminating process inefficiencies.
DIGITAL SKILLS
& TRAINING
• Undertake a countrywide skills development
programme to address new digital skills
requirements across all levels.
• Active participation of stakeholders in the
education system and the support of industry
bodies and businesses across sectors is
required.
CAPITAL
SPENDING
• Both government and industry stakeholders
need to earmark funds and allocate capital for
investment in digital tools, technologies and skills.
• While incremental process changes might help
to create some value, unlocking the total value
might require giving up legacy infrastructure
and investments in favour of new tools and
technologies.
TRANSPARENCY
• Government needs to embrace digital
technologies to enable transparency across
public services.
• Business leaders need to gain digital trust
to better leverage business and technology
opportunities, such as those relating to IoT, new
or data-driven business models.
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