THE VALUE FOR SOUTH
AFRICA
Just over 51 percent of the total value
at stake is expected to be created for
society through digital transformation
across nine industry sectors and five
government services. This includes
the creation of approximately four
million jobs, which can help reduce
unemployment over the next decade.
The other 49 percent of the value at
stake accrues to industry as a result of
new products and services, as well as the
digitalisation of public services (i.e., the
increased efficiency and effectiveness of
government services which results from
higher adoption of digital initiatives by
government entities).
USE OF DIGITAL
TECHNOLOGIES IN
GOVERNMENT SERVICES
CAN ADD JUST OVER R2
TRILLION IN VALUE.
ACROSS INDUSTRY
SECTORS, DIGITAL
TECHNOLOGIES CAN ADD
MORE THAN R3 TRILLION.
Figure 1: Value at stake for government services
The value at stake from digital
transformation across five government
services is just over R2 trillion
(Figure 1). Digitalisation of public
infrastructure maintenance, public
administration and healthcare alone
can add over R1.2 trillion to society
(environment, government and
citizens) over the next decade. Digital
transformation of South Africa's
government services is likely to create
the highest value for society through its
impact on economic activity, productivity
and service delivery.
153
339
326
0
574 Public infrastructure
Value to Industry
Value to Society
92 398
Social service
Public administration
56
490
Public healthcare
17 Safety and security
141
727
382
356
141
TOTAL VALUE AT STAKE (ZAR, billions)
4
